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  • ETSI EN 301 104
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ETSI EN 301 104

  • Human Factors (HF); Human factors requirements for a European Telephony Numbering Space (ETNS)
  • standard by European Telecommunications Standards Institute, 10/01/1998
  • Publisher: ETSI

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The identification of the Human Factors issues in the creation of a European Numbering Space and the creation of recommendations for addressing those issues. The recommendations will be targeted at those who need to implement and test a European Numbering Space. Issues that have been identified during the production of TR101056 include: difficulties with long telephone numbers, effects related to number portability, the way in which European Numbers can be identified and how users can identify their costs, the effect of call delays, linguistic difficulties with European services, and the need for usability testing.

Product Details

Edition:
1.1.1
Published:
10/01/1998
Number of Pages:
16
File Size:
1 file , 50 KB

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