• AWWA SOURCES59238
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AWWA SOURCES59238

  • Public Acceptance of Residential Reuse: A Survey of Cary, NC Residential Reclaimed Water Customers
  • Conference Proceeding by American Water Works Association, 01/11/2004
  • Publisher: AWWA

$12.00$24.00


The State of North Carolina adopted rules allowing reuse of highly treated wastewatereffluent in 1996. Many utilities responded by implementing reclaimed water systems,most of which were centered around golf course and agricultural irrigation. Although notconsidered an arid state, a recent drought and on-going water quality issues are drivingmany more communities in North Carolina to consider water reuse. The Town of Carywas one of the first municipalities to initiate a reclaimed water program, starting with abulk reclaimed water program in 1999. In June 2001, the Town began distributingreclaimed water to residential and commercial properties. After two years of usingreclaimed water, a customer survey was distributed to each residential customer in Cary'sreclaimed water service area to assess their views of startup and implementation of thereclaimed water system. The survey focused on three primary areas: how well did the Town disseminateinformation on the reclaimed water program; how has reclaimed water affected yourlandscaping; and, how has reclaimed water affected your property value? This paper provides a brief summary of reuse in North Carolinaand the Town of Cary followed by a detailed review of the survey results. Includes tables.

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