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AWWA ACE69035
- Leadership for Innovation and Service
- Conference Proceeding by American Water Works Association, 11/01/2008
- Publisher: AWWA
$12.00$24.00
This powerpoint presentation presents ten primary trends and theirimplications for water utilities:population;politicalenvironment;regulations;workforce issues;technology; Total WaterManagement;customer expectations; utility financialconstraints;energy; and,increasing riskprofile. The 10 primary trends can be distilled into five small system capacityaffecting concerns: a limited rate base; under-capitalization; lack of operational expertise;limited management training; and, increasing risk. The presentation provides suggestions for dealing with these challenges, the most effectivebeing the exercise of leadership, collaborative leadership - board, staff,and organizational - to leverage existing resources and maximize their benefit.
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