Provide PDF Format
AWWA ACE69031
- Small System Public Relations: Getting the Full Message across on a Small Systems Budget
- Conference Proceeding by American Water Works Association, 11/01/2008
- Publisher: AWWA
$12.00$24.00
This powerpoint presentation presents a communications tool box with the following components: communicating with customers; invest in staff; dealing with common issues; indicate what customers are getting for their money; utilizing performance feedback; addressing concerns; aggressive customers; educate board members; communicating change; crisis communications; resources - templates and graphics; and, training.
Related Products
AWWA MTC53689
Predicting Membrane System Water Quality Using an Integrated Diffusion Model..
$12.00 $24.00
AWWA ACE70685
Excellence, Service and Leadership: Foundations for a Career in Water Quality Research..
$12.00 $24.00
AWWA ACE93046
Involving the Neighborhood Before Concerns Arise: You and Your Citizens: Partners for Success..
$12.00 $24.00
AWWA WSC67779
Case Study to Evaluate Potential Response Options to an Intentional Contamination Event Using an Opt..
$12.00 $24.00