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AWWA ACE63046
- Increasing Capital Program Success with Information Technology and Change Management
- Conference Proceeding by American Water Works Association, 06/01/2006
- Publisher: AWWA
$12.00$24.00
This slide presentation outlines an asset management solution to supporta treatment plant upgrade at the Goleta Water District (GWD) in California, and business processes development to support the City of Fort Worth, Texas. Project goals for the treatment plant upgrade at GWD included: manage $22Mtreatment plantupgrade project includingdesign drawings, specifications, manuals,project communication and coordination, andtransition as-built data to O&M functions; Implement a WMMS tomanage GIS-related asset data andcapture and view asset data for work orders; and,migrate GIS toESRI platformand provide Webportal. The business process development for the City of Fort Worth included: workshops with 150 staff over an18-month period (collaborativeapproach);documenting 55 end-to-endbusiness processes includingcapital project management system,maintenance management system,customer relationship management, andGeographic Information System; and, new systems were configured andintegrated to support the adoptedbusiness processes. Includes figures.
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